Book Your Critter Sitter

Booking a Critter Care Specialist is easy with our Time to Pet Scheduling Software!

You can schedule or cancel services, make changes to your care instructions and upload photos of your pets. You can see what services you have scheduled and which sitter is scheduled to come out to see your fur babies. Just click the button below to take you to your personal client portal.
We offer our services 365 days per year and will do our best to accommodate any last-minute requests. Holiday’s book up quickly so it is best to book those 60 days out. Otherwise, we recommend 6 weeks in advance.
We are happy to serve our pet families in:

Newport News, Ft. Eustis, York County, Seaford, Poquoson, Hampton, Langley AFB, Phoebus, Fort Monroe


Log in to your account to update profiles and request services!


Register today by clicking the button below:

New Years Card 2022

General Policies

We offer our services 365 days per year and will do our best to accommodate any last-minute requests. Holidays book up quickly so requests must be received by the deadlines provided above. Any requests received after the deadline will incur a $35 late booking fee.  Otherwise, we recommend 3 weeks in advance for returning clients and 6 weeks in advance for new clients.


In order to provide our clients and their pets with the most reliable service, Critter Sitters and More recommends that each client provides us with 2 access points to the home. Options include:
*Key Storage Lock Box – A lock box can be rented from Critter Sitters and More for a one-time deposit fee. This fee will be refunded upon return of the box.
*Door Keypad Code
*Garage Door Code


Equipment/Supplies: Current name tag with collar along with a properly fitting harness on all dog walks outside of the home. Customers must have potty bags available for each walk. Customers are required to purchase necessary safety equipment and potty bag supplies before their first walk. 

A. Leashes: For the safety of our team and the pets in our care, Critter Sitters and More staff will not be using retractable leashes. Please have an alternative leash ready before time of service.

B. Harness: For the safety and wellbeing of the dogs in our care, we require them to wear a properly fitting harness for walks. Clipping the leash to collars can potentially be harmful to our dogs because there are so many vital things in the neck (esophagus, thyroid, cervical spine, nerves, etc.) *With any dog you will need to find a harness that best fits their individual conformation. Use this link to learn more about properly fitting a harness Critter Sitters and More may use coupler device to ensure 2 points of connection if a pet is know to split a harness.


In the event that your Critter Care Specialist (Pet Sitter) is required to employ a locksmith to gain entry into Client’s premises, due to a malfunction of the lock or a failure of the Client to leave a key, it shall be the responsibility of the Client to reimburse for all costs incurred. The Client expressly gives the Pet Sitter the authority to employ a locksmith on Client’s behalf, in the event of the aforementioned occurrences.


Your Critter Care Specialist (Pet Sitter) will remind you when finishing the last scheduled visit to confirm your return home. We request that you notify us by responding in our Time to Pet account upon arriving home so that we know your critters have been returned to care. If we do not receive verification of your return, we will implement our emergency care procedures.


Critter Sitters and More does not overbook appointments to care for pets. We will turn down business to accommodate the Client’s schedule. As such, the Client must cancel service at least 48 hours in advance of the visit to receive a full refund, or will be charged 50% of the total amount of the services for that visit. For services booked over holidays, cancellations need to be made 7 days prior to the start of services and will incur the $50 non refundable deposit fee. We can apply your payment to a future services. If you would prefer a refund and you have paid by credit card, we will credit your card minus the processing fees.


For the health of our Pet Sitters, we reserve the right to turn down assignments where there is evidence of smoking in the home.

Booking a Critter Care Specialist is Quick & Easy!

Login in to your account or register today for pet care services!