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We offer our services 365 days per year and will do our best to accommodate any last-minute requests. Holiday’s book up quickly so it is best to book those 60 days out. Otherwise, we recommend 6 weeks in advance.
We offer our services 365 days per year and will do our best to accommodate any last-minute requests. Holiday’s book up quickly so requests must be received by the deadlines provided above. Any requests received after the deadline will incur a $35 late booking fee. Otherwise, we recommend 3 weeks in advance for returning clients and 6 weeks in advance for new clients.
ACCESS TO THE PROPERTY
In order to provide our clients and their pets with the most reliable service, Critter Sitters and More recommends that each client provides us with 2 access points to the home. Options include:
*Key Storage Lock Box – A lock box can be rented form Critter Sitters and More for a one-time deposit fee. This fee will be refunded upon return of the box.
*Door Keypad Code
*Garage Door Code
DOG WALKIING POLICY
Equipment/Supplies: Current name tag with collar along with a properly fitting harness on all dog walks outside of the home. Customers must have potty bags available for each walk. Customers are required to purchase necessary safety equipment and potty bag supplies before their first walk.
A. Leashes: For the safety of our team and the pets in our care, Critter Sitters and More staff will not be using retractable leashes. Please have an alternative leash ready before time of service.
B. Harness: For the safety and wellbeing of the dogs in our care, we require them to wear a properly fitting harness for walks. Clipping the leash to collars can potentially be harmful to our dogs because there are so many vital things in the neck (esophagus, thyroid, cervical spine, nerves, etc.) *With any dog you will need to find a harness that best fits their individual conformation. Use this link to learn more about properly fitting a harness https://www.clickertraining.com/files/Harness_fit_FINAL.pdf Critter Sitters and More may use coupler device to ensure 2 points of connection if a pet is know to split a harness.
RETURN TEXT POLICY
CANCELLATION AND CREDIT POLICY
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