Meet the Team

Meet Our Team of Critter Care Specialists

We are more than pet lovers; each team member has extensive experience in pet care, and are truly professionals in the field of Pet Sitting. Our Critter Care Specialists pass a thorough background check, as well as being vetted for their approach to animals and their care. All of our Critter Care Specialists are trained in Pet CPR and First Aid.

Each of our our pet families will have two pet sitters reserved for their pets. Prior to the first appointment, we schedule an in home visit with both of your sitters. We do this so you and your pets will be comfortable with the sitter and you will have a backup in case of a sitter emergency or illness.

Meet Our Owner

Jennifer Morrone, Owner

Jennifer Morrone

Owner

Jennifer is a native of the Virginia Peninsula and has lived in Newport News all of her life. Her experience as a pet owner began early as there were always a couple of cats in the home when she was growing up. Her knowledge in animal care expanded in the late 80’s when she started working for Value Pet, a local pet store that had several locations across Newport News, Hampton, and the South Side. Eventually, she managed one located near Fort Eustis.

Over the years, Jennifer has been a pet parent for two domestic shorthair Cats, Taffy and Raja; 55 Gallon Fresh Water Tank; a 35 Gallon Salt Water Tank; two Parakeets, Chirp and Tweet; a Rat named Icus; 3 Mice and a 2 Anoles. In 2017 She adopted a Dachshund mix named Hot Sauce from Saver of Souls (SOS) Rescue in Va. Beach. Hot Sauce is the love of her life and her husband knows it.

Jennifer started Critter Sitters and More, LLC in October of 2013 after her beloved cat Raja passed away from kidney failure. Prior to his passing, she had been planning a trip out of town and like many people, she “hired” the neighbor kids to come over and feed the kitties and take care of their needs. However, Raja’s health was deteriorating and she knew that she could not expect the neighbor kid to administer medications, monitor his health and care for his needs. That’s when she decided to find out what other options there were and began researching professional pet sitting. After Raja’s passing Jennifer decided to start own pet sitting business as a way to be around animals again.

In October of 2013 Jennifer started her career as a professional pet sitter. Jennifer manages a team of 5 Critter Care Specialists, actively pet sits, and personally meets with all new families who are looking to book pet sitting and dog walking services with Critter Sitters and More.

In January 2021, she launched the Peninsula Pups Dog Walking Club as a community outreach program of Critter Sitters and More The goal of the Dog Walking Club is to bring dog lovers together in a community atmosphere for exercise, fresh air and to meet new friends. Additionally, the Peninsula Pups Dog Walking Club is a platform to raise awareness and money for local rescues. Continuing education is a high priority for the Critter Sitters Team. Jennifer is a member of the Pet Sitters International (PSI) has earned the designation of Certified Professional Pet Sitter. The entire team maintains their Pet First and CPCR Certification and participates in many of the education programs that PSI offers.

Jennifer produces a monthly podcast “Did Fido Poop Today?” to share what she has learned with other pet lovers.

Currently, Jennifer is certified to teach Pet First Aid and CPCR Instructor through the “Pet Safety Crusader” – Denise Fleck.

Certifications: Pet First Aid & CPCR

PetSit Pro Courses: Rabbit Care; Pet Transportation Tips for Pet Sitters; Winter Tips for Professional Pet Sitters: Administering Medications to Pets Using Fear Free Strategies; Separation Anxiety 101; Preventing Pet Poisoning from Household Products

Let’s meet our Critter Care Team

Annette Pedersen, Critter Care Specialist

Annette Pedersen

Senior Critter Care Specialist

I love being a Critter Care Specialist because I love interacting with the animals and being able to provide the pet parents piece of mind that their pets are being well loved and care for while they are away

Certifications: Pet First Aid & CPCR

PetSit Pro Courses: Canine Body Language; Why cats stop using the litter box; Aggressive Cats and How to Handle Them; Customer Service Basics; Pet Bird Care for Pet Sitters; Separation Anxiety 101; Dog Training Basics Every Pet Sitter Should Know; Preventing Pet Poisoning from Household Products

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Bob Krueger

Senior Critter Care Specialist

I love being a pet sitter because giving love and care to animals warms my heart and feels so purposeful. And the love that animals give back is pure and immeasurable.

Certifications: Pet First Aid & CPCR

PetSit Pro Courses: Rabbit Care; Canine Body Language; Why cats stop using the litter box; Pet Bird Care for Pet Sitters; Pet Care Basics: Dog 101; Pet Care Basics: Cat 101; A Pet Sitter’s Guide to Dealing with Pet Loss; Caring for a Pet with Cancer

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Brook Graves

Critter Care Specialist

I wanted to be a pet sitter because i know what a relief it is to know your pet is cared for while you’re away.

Certifications: Pet First Aid & CPCR

PetSit Pro Courses: Separation Anxiety 101; Why Cats Stop Using the Little Box; Dog Training Basics Every Pet Sitter Should Know; Canine body language and play; Rabbit nutrition and proper care; Indoor activities for dogs; Aggressive cats and how to handle them

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Clayton Cooper

Critter Care Specialist

I enjoy the opportunity to meet and hangout with all types of animals and to help their people feel like their animals are safe and content while they are away.

Certifications: Pet First Aid & CPCR

PetSit Pro Courses: Canine Body Language and Play; Why cats stop using the litter box; Reptile Care for Pet Sitters; Pet Bird Care for Pet Sitters; Customer Service Basics; Separation Anxiety 101; Dog Training Basics Every Pet Sitter Should Know; Administering Medications to Pets Using Fear Free Strategies; Preventing Pet Poisoning from Household Products, Fish Care Basics; What pet-care professionals should know about allergic diseases in pets; A pet sitter’s guide to dealing with pet loss; Pet transportation tips for pet sitters; Basic Pet Grooming for Professional Pet Sitters

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Colleen Larkin

Critter Care Specialist

The best part of being a pet sitter is the rewarding opportunity to build close relationships with the pets in our care, ensuring their happiness and well-being while providing peace of mind to their owners.

Certifications: Pet First Aid & CPCR

PetSit Pro Courses: Why Cats Stop Using the Litter Box, Separation Anxiety 101, and Dog Training Basics Every Pet Sitter Should Know; Lost Dog Behavior, Pet Bird Care, Canine Body Language and Play; Defensive Canine Handling

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Isabella Strom

Critter Care Specialist

I wanted to be a pet sitter because I have always loved animals and the idea that i get to make money just hanging out with them sounded like a dream come true. So far that’s exactly what it’s been 🙂

Certifications: Pet First Aid & CPCR

PetSit Pro Courses: Canine Body Language; Why cats stop using the litter box

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John McNeile

Critter Care Specialist

I wanted to be a pet sitter because I love animals of all varieties. I love learning about new furry, scaly, or feathered friends. It’s a pleasure to know we get to look after and care for another person’s pet. It’s awesome to let families know that their pet will get warmth, care, and affection while their away.

Certifications: Pet First Aid & CPCR

PetSit Pro Courses: Bird Care; Why Cats Stop Using the Litter Box; Separation Anxiety 101; Dog Training Basics Every Pet Sitter Should Know; Reptile Care; Fish Care; Pet Poisoning Prevention

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Kaytlynn Lesoine 

Admin Support

Being part of the Critter Sitters admin support team has been so much fun. I love being part of this very amazing team and that we are able to help pet parents with their pet sitting needs.

PetSit Pro Courses: Canine Body Language and Play; Customer Service Basics

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Laura Gonzalez

Critter Care Specialist

I wanted to be a Pet Sitter because I know how hard it can be to find reliable pet care when planning for a trip or busy week. As a dog mama of two, I find so much joy in interacting with animals and love that this job gives me the opportunity to make some new furry friends. I love giving local families peace of mind that their babies are in good hands when they’re away.

Certifications: Pet First Aid & CPCR

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Leslie Werner

Critter Sitter Specialist

I love being a part of the Critter Sitters team because it is a great joy to spend time with animals, in their environment, and to learn more about their personalities and interests. As a pet parent who uses Critter Sitters and More with our beloved fur baby, I’ve seen firsthand that extra care and love that this team provides. The best part of being a CS&M pet sitter, myself, is being able to give that same special care for other pet families.

Certifications: Pet First Aid & CPCR

PetSit Pro Courses: Canine Body Language and Play; Administering Medications to Pets Using Fear Free Strategies; Separation Anxiety 101; Why Cats Stop Using the Litter Box; Recognizing Symptoms of Pain in Cats; Pet Bird Care; Lost Dog Behavior; Reptile Care for Pet Sitters; Lost Cat Behavior; Learn to speak Dog and Cat, Mini-course on caring for pets with cancer; Canine Defensive Handling; What Pet-Care Professionals Should Know About Allergic Skin Diseases in Pets; Winter Tips for Professional Pet Sitters; Aggressive Cats and How to Handle Them; Preventing Pet Poisoning from Household Products; Indoor Activities for Dogs; A Pet Sitters Guide to Dealing with Pet Loss; Preventing Pet Escapes—A Guide for Professional Pet Sitters; Fish-Care Basics for Pet-Care Professionals

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Mary DiGiusto

Critter Care Specialist

I love being a team member with Critter Sitters and More because it allows me to meet all kinds of amazing pets and give them love and care when their human families are away. The love they return makes my visits so rewarding for all of us.

Certifications: Pet First Aid & CPCR

PetSit Pro Certificates: Canine Body Language and Play; Administering Medications; Dog Training Basics Every Pet Sitter Should Know; Pet Bird Care for Pet Sitters; Rabbit Care; Administering Med’s to Pets Using Fear Free Strategies; Separation Anxiety 101; Why Cats Stop Using the Litter Box; Reptile Care; Learn to Speak Dog and Cat; Lost Cat Behavior, Lost Dog Behavior; Avoiding and Breaking Up Dog Fights; Indoor Activities for Dogs; Safety Concerns for Senior Pets – and How to Address Them; Preventing Pet Poisoning from Household Products

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Patti Ernest

Critter Care Specialist

I love being a part of the CS&M Team because I engage in altruistic behaviors with our amazing fur friends and realize instantly its positive impact on their lives. Equally gratifying is the peace of mind given our clients while away from their “kids.” The team is an amalgam of people with extraordinary sensibilities, genuine concern for the welfare of others—animals and humans alike—and a keen sense of community and commitment.

Certifications: Pet First Aid & CPCR

PetSit Pro Certificates: Dog Training Basics Every Pet Sitter Should Know; Separation Anxiety 101; Why Cats Stop Using the Litterbox

Sharon Kressin, Critter Care Specialist

Sharon Kressin

Critter Care Specialist

I LOVE visiting precious pets, caring for them for a brief period of time, and developing relationships.

Certifications: Pet First Aid & CPCR

PetSit Pro Courses: Canine Body Language and Play; Why Cats Stop Using the Litter Box; Rabbit Nutrition; Rabbit First Aid Part 1 & 2; Lost Cat Behavior; Administering Medications to Pets Using Fear Free Strategies; Aggressive Cats and How to Handle Them

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Sienna Chadwick

Critter Care Specialist

I love being a part of the Critter Sitters and More team because everyone seems so friendly and we all care about the pets we take care of. The best part of being a Pet Sitter is seeing a happy pet when you walk through the door. I wanted to be a Pet Sitter because animals deserve to be taken care of properly, just like we do as humans.

Certifications: Pet First Aid & CPCR for Pet-Care Professionals

PetSit Pro Courses: Separation Anxiety 101; Dog Training Basics Every Pet Sitter Should Know; Why Cats Stop Using the Litter Box; Canine Body Language and Play; Basic Pet Grooming for Professional Pet Sitters; A Pet Sitters Guide to Dealing with Pet Loss; Administering Medications to Pets using Fear Free Strategies

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Stephanie Thompson

Senior Critter Care Specialist

I am a lover of animals both big and small and our family currently has four rescues living with us: Thelma (hound), Astrid (pocket pit) and Flower & Buttercup (guinea pigs). Being a critter sitter allows me to interact with a variety of wonderful pets and to give the fur parents peace of mind. What a perfect job!

Certifications: Pet First Aid & CPCR

PetSit Pro Certificates: Canine Body Language and Play; Why Cats Stop Using the Litter Box; Administering Medications to Pets Using Fear Free Strategies; Indoor Activities for Dogs; Preventing Pet Escapes – A Guide for Professional Pet Sitters

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Susan Nadeau

OPERATIONS SUPPORT

Walking dogs is a true joy to me! It’s so amazing to get to know an animal out in nature, to see their interests and excitement with the world. Just as special is the sound of an appreciative purr for the care and affection given to our feline friends. I am so blessed by the work we get to do for our pet families!

Certifications: Pet First Aid & CPCR

PetSit Pro Certificates: Winter Tips for Professional Pet Sitters; Pet-Sitter Strategies for Preventing Insurance Claims; Canine Body Language and Play; Why Cats Stop Using the Litter Box; Pet Bird Care for Pet Sitters; Separation Anxiety 101; Reptile Care for Pet Sitters; Dog Training Basics Every Pet Sitter Should Know, A Pet sitter’s Guide to Dealing with Pet Loss; Administering Medications to Pets Using Fear Free Strategies; Lost Dog Behavior; Preventing Pet Poisoning from Household Products; Lost Cat Behavior; Indoor Activities for Dogs; Preventing Pet Escapes; Aggressive Cats and How to Handle Them

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Suzanne Brown

CRITTER CARE SPECIALIST

The best part of being a Pet Sitter is getting to care for so many great animals. Nothing beats those walk in the door tail wags or meow’s!

Certifications: Pet First Aid & CPCR

PetSit Pro Certificates: Separation Anxiety 101; Why Cats Stop Using the Litter Box; Dog Training Basics Every Pet Sitter Should Know

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